FAQs
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Where is my Proof of Investment certificate? A Proof of Investment certificate confirms an investor's shareholding or investment in the company. Once the deal has closed, you’ll receive an email from Odin prompting you to log in and access the deal under the ‘Portfol...
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How do I reset my password? If you need to reset your password, there are two ways to do it - whether you still have access to your account or are locked out. Follow the steps below to regain access. Resetting your password if you have access to yo...
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How can I change my account details? To update your account details, including your name, email address, or physical address, please reach out to hello@joinodin.com for assistance.
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How do I add bank details to my account? To add bank details to your account, follow these steps: Login to your account here Go to account settings by clicking the icon in the bottom-left of the platform Under 'Your legal entities', click 'Edit' and scroll dow...
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Can anyone invest on Odin? All investors on Odin must meet the UK’s accredited investor requirements. Only Sophisticated Investors and High Net Worth Individuals can invest in deals on Odin: According to FCA and SEC regulations, you have to be a so...
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How do I top-up my investment? If you'd like to top up your investment, you'd simply need to make a second wire transfer using the bank details and payment reference provided in the Odin platform. Log into your account and navigate to the deal in your...
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Key definitions: FATCA & CRS The US Foreign Account Tax Compliance Act (FATCA) and the Common Reporting Standard (CRS) require Odin to provide tax authorities with certain information about your investing activity on our platform. Please note that ...
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How do I transfer funds for a USD deal if I'm i... Odin’s USD account with RBS is located in the UK, and only accepts inward payments via IBAN/SWIFT, not the account number/sort code format a payer’s bank in the UK may be requesting. If your bank insists on an account numb...
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What if the investee company enters liquidation? Please note that all liquidation events should be handled by Odin - In order to avoid mistakes or liabilities, you should not sign documentation on behalf of your syndicate and should consult with us. As soon as Odin is no...
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My payment is taking ages to land Payments It’s understandable that, especially for time-sensitive deals, you are keen to know the status of your payment and whether Odin has received it. We have a near-100% acceptance rate for payments, and generally-spea...
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Can I see news and updates on my investment in ... We do not currently provide updates for investments on Odin. If you have any questions regarding the deal, such as when it is likely to close, we recommend reaching out to the deal lead which can be done via our in-app mes...
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Can someone wire the investment on my behalf? Another person can make the payment on an investor’s behalf. In order to do this, we would be required to complete verification checks on the individual transferring the money. We would provide them with a Sumsub link to u...
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My Deal Lead has informed me they’re doing a ‘r... The term ‘rolling close’ refers to a situation where the investee company wants to draw funds from the SPV, but the deal is being kept open by the deal lead for further investment. If you’ve already wired your funds to the...
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What are my voting rights? Unless otherwise specified in the deal terms, investors in Odin vehicles have the same information, voting and pre-emption rights as a direct investor in the Investee Company. In practice, investors in a syndicate typicall...
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What happens if Odin becomes insolvent? In the unlikely scenario that Odin is declared insolvent, there is a three-part plan. Aside from that, it’s important to note that there is no contagion of the assets an Odin Bare Trust or any other entity Odin administers...
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What happens if a deal I’ve invested into gets ... If the Deal Lead loses their allocation into a deal or receives notice that the deal won’t be moving ahead for another reason, they can cancel their deal without any extra charge to them. The Deal Lead will first inform y...
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Where is my S/EIS certificate? Odin is dependent on the investee company in order for S/EIS3 certificates to be generated. The company needs to provide us with an S/EIS UIR (Unique Investment Reference). Once we receive this information, we can issue th...
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The tax year is approaching and I’m worried I c... Odin is dependent on how soon the investee company can obtain the S/EIS UIR in order for the S/EIS3 certificates to be generated. If Odin is handling the S/EIS3 certificates we will do so as quickly as possible. However, w...
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How do I delete my Odin account? If you’ll no longer be using Odin and wish to delete your account, please reach out to Odin’s Customer Success team. A member of the Odin team will then work with our Engineering team to remove your Odin account from the s...
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Can I transfer funds in cryptocurrency? Odin does not accept funds from investors in cryptocurrency or USDC and will advise you to transfer in the agreed currency of the deal.
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Can I post about my investment on social channels? No. The financial promotion restriction in Section 21 of the Financial Services and Markets Act 2000 (FSMA) means that a person must not communicate an invitation or inducement to engage in investment activity (or claims m...
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What if the deal terms change after I’ve invested? Deal terms often change during the raising of a round. This can be minor, such as changing the share price to include an extra decimal point, all the way to raising an equity round instead of raising debt. Anything can be ...
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What if I can’t wire in the currency the deal i... By default, Odin only supports investor transfers in the same currency the Investee Company is raising in. If the deal is denominated in USD, investors would be instructed to wire in USD by the platform. If you don’t have ...