What happens if the deal falls through?
If you lose your allocation on a deal or receive notice that the deal won't be moving ahead for another reason, you can cancel your deal without any extra charge to you (note that if the deal is in the closing stage, cancellation fees may apply).
To cancel your deal, follow these steps:
- Notify your investors that the deal won't be moving ahead, so they know not to transfer any further funds.
- Request the cancellation via the platform by navigating to Deal → Settings → "Cancel this deal". This will notify our Ops team, who will then cancel the deal on our end.
- Funds are returned automatically — any investors who had funds allocated will have them automatically returned to their Odin wallets.
- The deal is archived once all funds have been returned.
Please make sure your investors know not to transfer any funds to our designated account in the meantime. There is no 'lock state' for our bank account, so if anyone transfers after cancellation has been requested, we will have to receive the money and return it to their wallet separately.
For any questions, reach out to your Customer Success representative or our support team at hello@joinodin.com.